Terms & Conditions

Effective Date: [Date]

1. Introduction

Welcome to Ayurvira. These Terms and Conditions (“Terms”) govern your use of our website https://ayurvira.com (“Website”) and the purchase of products and services from us. By accessing or using our Website and placing orders, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use or access the Website.

2. Eligibility

You must be at least 18 years old to use this Website and purchase products from us. By placing an order, you confirm that you have the legal capacity to enter into a binding contract.

3. Products and Services

Ayurvira offers Ayurvedic herbal wellness products intended to support general health and wellbeing. Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before using any product, especially if you are pregnant, nursing, taking medication, or have a medical condition.

4. Orders

All orders placed through the Website are subject to acceptance and product availability.
We reserve the right to refuse or cancel any order at our discretion, including due to product unavailability, errors in pricing or product information, or suspected fraud.
By placing an order, you represent that all information provided is accurate and complete.

5. Pricing and Payment

All prices listed on the Website are in Indian Rupees (INR) and inclusive of applicable taxes, unless otherwise stated.
Payment must be made in full at the time of placing an order using the payment methods available on the Website.
We do not store your payment information. All payments are securely processed via third-party payment gateways.
We are not responsible for any issues arising from your payment method or bank.

6. Shipping and Delivery

Orders are generally processed and shipped within 0-7 business days after confirmation.
Delivery timelines may vary based on location, courier services, and other unforeseen factors.
We are not liable for delays caused by courier companies or circumstances beyond our control.
Shipping charges, if any, will be clearly stated at checkout.
Once the product is shipped, tracking details will be shared with you.

7. Cancellation, Returns and Refunds

Orders can be cancelled within 24 hours of placing the order by contacting our customer support.
Products can be returned within 15 days of delivery, provided the item is unused, unopened, and in its original packaging.
To initiate a return, please contact our support team with your order details.
Refunds will be processed to the original payment method within 7-10 business days of receiving and inspecting the returned product.
Shipping charges for returns are borne by the customer unless the product is defective or damaged on arrival.
For more details, please refer to our Refund & Cancellation Policy.

8. Product Information

We strive to provide accurate product descriptions and images. However, actual product appearance and details may vary slightly. All product claims are based on traditional Ayurvedic knowledge and user testimonials and are not evaluated or approved by any government agency.

9. Intellectual Property

All content on this Website, including but not limited to text, images, logos, graphics, and software, is the property of Ayurvira or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from this content without our express written permission.

10. Privacy

Your privacy is important to us. Our collection and use of your personal data is governed by our Privacy Policy. By using the Website, you consent to such data collection and use.

11. Limitation of Liability

Ayurvira and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use or inability to use our Website or products. You agree that your use of the products is at your sole risk.

12. Indemnification

You agree to indemnify, defend, and hold harmless Ayurvira and its affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of your violation of these Terms or misuse of the Website.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

14. Modification of Terms

We reserve the right to update or modify these Terms at any time without prior notice. The updated Terms will be effective immediately upon posting on this Website. Continued use of the Website after changes constitutes your acceptance of the updated Terms.

15. Contact Us

If you have any questions about these Terms & Conditions or our services, please contact us at:

Ayurvira
Email: support@ayurvira.com
Phone: +91 7290022900
Address: WZ 69, 3rd Floor, Nangli Jalib, B-1 Janak Puri, New Delhi – 110058